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Important: Product Recalls

At Twin Ports Cyclery, we want our customers to have a safe and enjoyable riding experience, and to that end we are always monitoring product recalls - even if they don't pertain to products that we've sold.  Just as we always have, we ride what we sell, but we'll service any bike.  Please see the recall notices posted below and call us with any questions (218-624-4008).

 

Safety Recall Notice on 2013 - 2016 Cannondale CAADX Cyclocross Bicycles

Recalled product:  All model year 2013 - 2016 Cannondale CAADX Cyclocross bicycles equipped with disc brakes.

Hazard: The fork can fracture, which can allow the wheel to detach from the bicycle during use, posing a fall and serious injury hazard.

Remedy: Consumers should immediately stop using the recalled bike and contact the nearest Cannondale dealer for a free repair. Forks will need to be ordered from Cannondale. A serial number will be required. Dealers will replace, free of cost, the bicycle's fork with a full carbon fiber replacement fork.

These CAADX bicycles were sold in a variety of component specifications and colors. Consumers should inspect their bicycle to determine if it is affected by this recall by confirming:

1. The bike has a prominent "CAADX" marking on the top tube or other location.

2 The bike has disc brakes.

3. The inside of each fork leg has a large "ULTRAX" marking.

4. The cable connected to the front disc brake is completely outside the fork blade. (later models, not subject to recall, have the cable connected to the front disc brake routed internally, inside the structure of the fork blade.

5. Bring bike to a Cannondale authorized dealer.

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